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Industry Voices—A defense of benchmarking in a world where high-tech gadgets steal the show

By Kent Hamaker posted 07-25-2018 09:48

  
by Margaret Kipe |  Jul 25, 2018 7:46am

Sometimes it’s the tried-and-true data analysis tool that yields the most powerful benefit even as new apps and gadgets are attracting all the attention.

For instance, benchmarking has stood the test of time as an outstanding tool that can be used with great effectiveness in healthcare food service—providing strong insights for evaluating existing programs, informing expansion decisions, and even motivating staff.

When it comes to food service departments, benchmarking allows them to collect and share data about their operations and to compare key performance indicators with dozens of organizations of similar size and function. For instance, members of the Association of Healthcare Foodservices (AHF) can access food service operations data collected from hundreds of hospital systems and long-term care facilities participating in its benchmarking program.

Read more HERE.

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