AHF's 2021 Annual Conference taking place this August 23-26, 2021 in Dallas, Texas will be a much-needed reunion for the self-operated industry! The Association has lined up an exceptional list of innovative speakers and topics. Topics include fighting contractors, culinary trends, patient and customer satisfaction, retail and dining operations, industry benchmarking, effective communication, leadership, resilience and so much more.
Each attendee will receive a copy of AHF's "Playbook" containing curated tips and handouts from its speakers to bring back to their operations. The conference will offer 16+ continuing education credits from ANFP, AND, and ACF.
Operators and business partners are excited to come back together to explore new innovations, ideas, and relationships. In addition to AHF's keynote sessions, learn more about AHF's other educational sessions below:
- Stay Ahead of Contractor Tactics: A Peek Behind the Curtain - Take a deep dive with Mark Toomey into the world of contractor takeovers and bids. Mark Toomey, a former Sodexo VP, gives us a peek behind the curtain to understand contractor tactics.
- AHF FISH(TM) Talks: New Directions - FISH Talks™ (Food, Innovation, Service, and Hospitality) are short 15-minute presentations on innovative and unique topics by subject matter experts. Each focuses on a different area of the industry leaving views with a series of inspiring, forward-thinking, ideas.
- AHF Benchmarking Express Workshop - A deep dive into AHF's Benchmarking Express program, how to understand industry comparisons, and how to collect, understand, and communicate your own data. A hands-on workshop run by AHF's benchmarking experts.
- Culinary Innovations Session - Learn from AHF Business Partners as they share the newest products to add to your healthcare and senior dining menus. This pre-conference session will be a creative and interactive session covering unique ways to elevate your menus and offerings.
- Culinary Trends Session - A walk through upcoming and current culinary trends and what to expect from changing consumer needs and trends.
- Deep Dive with Chris Ridenhour - A deep dive continuing of our keynote speaker presentation from Chris Ridenhour. The session will provide practical tools to deescalate stress, assess your strengths, and find areas for growth. Build out your action plan using “change theory” as a tool for continued growth as a coach, mentor, and role model for your staff.
- What Just Happened?! Navigating Conflict and Confusion in Communication in Healthcare Business Worlds - We always talk about the importance of effective communication in leadership but rarely do we tell how to enhance this skill. Mary Angela Miller and Georgie Shockey’s session will provide practical insight on “the HOW.” They will use real examples from real situations to discuss differentiating factors at play in healthcare hierarchies and business/client relationships.
- Pandemic Proof Your Retail & Dining Operations - A session led by industry experts and AHF business partners on how to make sure that your FOH and BOH retail and dining operations are working at top efficiency so that they can weather any storm to come whether it is a global pandemic, natural disaster, or a contractor threat.
- Group Purchasing Organizations - A session led by industry experts on how to best understand, utilize, and thrive within a GPO contract in the hospitality setting. Attendees will walk away from this session with practical tools and solutions to understand GPOs and how to maximize their GPO contract as one way to control operational costs.
- Customer Experience Panel Discussion on Senior Living and Acute Care - A panel discussion from the acute care operator and senior living operator perspectives, moderated by Gerald White from Plate Magazine. During this panel discussion, Gerald and the operator panelists will discuss hospitality and how to improve patient and customer satisfaction scores in both acute care and senior living.
- Building Your Team: How to Build a Culinary Apprenticeship Program - Join Joe Ninnemann to learn how he built and implemented his apprentice program and how you can do the same at your facility. Culinary talent has been an ongoing challenge for Aurora Health for several years. Joe and his team took the pandemic as an opportunity to combine on-the-job training with formal classroom education in an effort to build the foundational skill of internal candidates, or external new hires and increase food quality across their entire footprint.
To learn more, explore AHF's 2021 Annual Conference Website here:
https://ahfconference.org/ REGISTER TODAY:
In-person (Includes all sessions, exhibit hall, evening receptions, and 16+ CEUs)
- Operator, Educator, Retired Members - $689
- Non-member Operators - $889
- Exhibiting or Sponsoring Business Partners - $950
- Non-exhibiting Business Partners - $1700
Hybrid/Virtual (Includes 5 sessions, access to mobile app, and 5.5 CEUs)
- Operator, Educator, Retired Members - $149
- Non-member Operators - $249
- Business Partners & GPOs - $249
This is a great option if you are looking for an abbreviated option with the ability to exchange messages and reconnect with fellow attendees.
REGISTER NOW