Foodservice Operation of the Month - How Hennepin County Medical Center built a foodservice program with staying power

By Kent Hamaker posted 10 days ago

By Julianne Pepitone on Mar. 11, 2019

At Hennepin County Medical Center (HCMC), the foodservice philosophy appeatrs at first to be a contradiction in terms. The team is devoted to "stickability"-creating only initiatives that stick around for years-yet is also on top of the most current trends in food, 

"On the menu side, we change things for the sake of changing things, because there's no reason to get bored with food," says Bill Marks, HCMC's director of food, nutrition, and environmental services. "But if we're going to create and invest in a program," he explains, "we don't do it unless we believe it has stickability-that it will be around five, 10 or more years down the road."

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