Christina, Consider outsourcing it and being the person responsible for their performance and contract. If you'd like more information please let me know. Bill Notte; wgnotte@gmail.com . ------Original ...
Hi, I was notified that our department would be taking over our hospital's coffee shop. I would appreciate if someone could share their checklist and any advice/recommendations? Thanks, ...
Hi Brandon, In our 413 bed hospital, we have a call center staffed with 3 operators and a supervisor. We take 650-700 calls per day. Metrics we track include total daily calls, average answer speed, ...
Published: April 1, 2019 Written by Caroline Perkins Johns Hopkins ’ patients, employees and visitors benefit ...
By Benita Gingerella on Apr. 03, 2019 Marge Kipe came to Reading Hospital in West Reading, Pa., as a clinical ...