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AHF Member Geisinger Partners with Pen Foster to Fill Gaps in Employee Soft Skills

By Leah Reily posted 11-22-2019 09:55

  
Posted by Emma Rose Gallimore on 11/21/19 11:00 AM

In a survey of 500 senior executives, 44% said Americans lack soft skills like communication, creativity, critical thinking, and collaboration. Meanwhile, only 22% said they thought technical skills were lacking. The soft skills gap is a pervasive challenge that affects every industry and business. Among their top picks for industries affected by soft skills gaps were manufacturing (30%), healthcare (11%) and professional services (19%). While some employers wait for schools to change their curriculum to focus more on people skills, more proactive businesses, like Geisinger — a healthcare system based in Pennsylvania and New Jersey — are finding ways to upskill employees who are already on the job. 

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